Showing posts with label telephones. Show all posts
Showing posts with label telephones. Show all posts

Saturday, January 25, 2014

Mayday

I haven't got a Kindle Fire HD. Yet.

I've just got a normal one. One that lets me buy, download and read electronic books.

But, I confess, the tech-head gadget-addict in me (that daily I virtually fight to repress) yearns for the ability to watch movies, play games, surf and read electronic books all at the same time. In colour. In High Definition. I mean, who wouldn't? At the end of the day this is how computers are going. A single highly mobile device that takes care of all your conceivable entertainment needs in a slim-line package small enough to be taken absolutely anywhere that you could possibly want to go on the entire planet.

The world is almost at the point where we can all have a captive genie in a bottle for under £300.

Just give it's eager screen a rub and magic things start to happen.

But just like a genie that magic is now going to have a conscience and an opinion and instructional advice and a role that is going to impinge on your world in a manner quite unexpected.

I'm sure you've all heard about the new Mayday button that is one of the new features on the Kindle Fire HD?

If not, the premise is basically this: you need help with your Kindle? You can't be bothered to read the electronic manual? You want your Kindle to do something but you're not sure if it is actually capable of doing it and you're not sure what search term to type into Google?

Just hit the Mayday button. And you will then be able to talk for free - in real time - with a Kindle operator / expert / customer service guru (in apparently less than 9 seconds) who will then converse with you via video chat and tell you what to do to achieve your goal.

Wow.

Am I the only person who is already thinking up ways of how this service could be subverted and abused? I can't be the only malicious joker on the planet, surely?

I'm sure the Mayday service has checks and rules and ways to limit misuse but even so...

You're telling me that they're not going to get regular calls from customers who are just lonely and want someone to talk to? "Er... yeah, hi. My name's Josh and, er... well. Is it OK to talk to you about stuff? I know you're busy but I really like you. I don't really fit in with my friends, you see? They say I'm different. Do you like Goth music?"

Let alone the teenagers and drunk idiots who are going to call the Mayday service from the pub or a phone box and demand to be told the colour of the operators knickers. Or worse. The dweebs that mistake the Kindle service operator (deliberately) for a web chat girl. "Hey baby, do you take Paypal?"

And what about all the psychos out there? The ones who are going to call at 4am in the morning and stare into the Kindle screen for about 10 minutes without speaking a single word while the Kindle operator erroneously tries to instruct them on how to change the microphone and speaker settings on their Kindle before the late night caller finally makes the following threat-laden statement: "I know where you work. I can reach you at any time."

My own personal favourite is going to be the hypochondriacs. The ones who will abandon Dr Google in droves for the chance of talking to a captive live expert who is as unqualified as a GP as they are. "Excuse me, I know this is a bit unorthodox, right, but I live alone and I can't quite angle the mirror properly. Could you take a look for me? I think I have a growth of some kind coming out of my ass. If I hold the Kindle steady could you take a screen shot and then email it back to me? Thanks."

Yeah. I'm definitely going to do that one.

Either that or I'm going to hire a Biggles costumes from the local party shop and pretend to talk into a flight mask as my imaginary airplane ditches into the cold North Atlantic... "Mayday! Mayday! I'm going to have the ditch the old girl into the drink! Bloody hun has shot me up from behind! Mayday! Mayday! Aaargh!".

Honestly. I bet they'll never ever get tired hearing that one. Ever.

So. How long do you think the Mayday service will last before they either close it down completely or start charging a premium rate for it (and then they really will start accepting Paypal)?

Just hit the Mayday button at the top of the page and let me know.


Saturday, December 21, 2013

Crank Call Ho Ho Ho

The many vagaries of my job means I am pretty much on call 24/7 365 days a year.

Now this isn't as bad as it sounds as there are a quite a few procedural steps and procedural get-out clauses that for 95% of the time means I am saved from a small-hours walk to my place of work and the onerous task falls to a third party who is paid a hell of a lot more to do this element of the job than I am. I won't go into details for security reasons (i.e. I'd have to kill you all).

So. When the telephone rings late at night I have been systemically programmed to awaken and answer it not matter how tired or how previously unconscious I might have been.

I do not do this, as a rule, with any grace or magnanimity. I do, however, do it being of a conscientious mind and bent.

The telephone rang last night at 12.33am. Given the high winds I feared the worst - a smashed window or a blown open door at my place of employ; a 45 minute round dash out of the warm comfort of my own home and into the freezing cold elements just to close an effing door and silence and reset the alarms.

As it was, it was neither of the above scenarios. Neither was it that even more rare event: a genuine break-in.

No. It was a crank call.

And not even a crank call. A crank text / voice message.

Some joker (and I use than moniker very ironically) had decided to sent a text message to my landline which is then recited to me by a computer.

The message was innocuous but subtly malicious; something along the lines of: "Sorry. My mistake. I did not mean to call you. Boo hoo. Boo hoo. Boo hoo. I hope I did not wake you up. Boo hoo."

The voice messaging service is such that, had I not taken the initial call, the phone would have rung out again and again and again until the message was delivered.

I was not amused. I was awake. Awake and pissed enough to check my phone to see if I recognized the originator's number.

Because the cretin obviously did not realise that along with the message, the computer also logs the telephone number of the twat sending it and gives it out to the recipient.

The number was and is unknown to me, mores the pity.

Now, I have developed 2 theories to describe the night's events.

1) This was someone who was drunk, infantile and comedically challenged and who on a whim decided to waste their immorally earned money on a random text message to a random telephone number that they picked out of a phone book by flopping their infinitesimally small penis onto the yellowing page flapping in front of them. In short, I (literally) drew the short straw but may have inadvertently helped this small pewling, emotionally backward baby of a human being feel momentarily like they were king of the world. Or at least king of the bus shelter that they were trying to unsuccessfully masturbate into.

2) This is some lowlife scum who knows me, has got hold of my landline number, knows I am on call and therefore will be primed to answer the clarion call of the telephone and decided it would be funny to wake me and potentially my wife and children via a prank call that only highlights how pathetically passive-aggressive and emotionally stunted their entire existence is. Oh and they may have a have a very small penis too and / or saggy tits that droop down to their toenails.

Either way I don't really care.

But I do want recompense.

I am reliably informed that if you dial 141 before dialling someone's telephone number the call goes through anonymously. They won't be able to see your caller ID. This, alas, does not work for text messages but no mind. Normal voice calls are good enough.

The person who woke me so rudely last night has the following number: 07817 449153.

Now, I am not inciting anyone to do anything. Not anything at all. But should, you know, you feel like making a random late night telephone call or feel like signing the above telephone number up to services both dubious and ridiculous, well, who am I to stop you?

This person plainly has a marvellously over-developed sense of humour (alongside a curiously under-developed sense of personal data security) and would, I like to imagine, be well-up for some jolly japes of a likeminded manner.

Do go and fill yer boots, good people.

It is, after all, Christmas and the season of goodwill to all men.

Ho ho ho.


Friday, November 22, 2013

I’m Gonna Text You Up

So. New phone. Nokia Lumia 510.

My first ever smartphone. Email. Facebook. Twitter. LinkedIn. Skydrive. All in one place. I’m loving the sense of centralized connectedness. All these different ways of communicating with people literally at my fingertips.

Decent contract too given my traditional parsimonious nature when it comes to mobile phones. I get 500 minutes, 750mb of date and 5000 texts all for just £10 a month.

The data I might use – browsing, downloading apps, updating blogs and feeds, etc. The 500 minutes… hmm, doubtful but you never know when you might need to have a long conversation with someone.

But 5000 texts?

I must admit that had me rolling my eyes.

5000 texts per month?!

Who sends 5000 texts a month? That’s (on average) 166 texts a day! What can you possibly find to write about so frequently on a daily basis? Apart from sending someone a novel a line at a time?

“Hello, just sending you a text.”

“Hi again. Just me. Just another text.”

“Did you get my last text?”

“Not my last text but the text before that?”

“This is just a text to check that you’re getting my texts.”

“Please text a reply.”

“If you’re able. If you want to.”

“No pressure.”

“Have you run out of texts? You really ought to go to Tesco. They give you 5000 a month.”

“That’s 5000 texts.”

“Which is a lot of texting.”

“Erm…”

“Actually my finger is really hurting now. Do you mind if I just ring you instead?”

I don’t think I have ever sent 5000 texts in my entire life. Let alone in a month. And now I have an allocation. I kind of feel morally obliged to honour it. To share the minutia of my life with some as yet unnamed other in my address book as frequently as possible until they get so sick of hearing from me that they stop acknowledging my very existence.

Rather akin to blogging.



Wednesday, November 06, 2013

Giff Guff

I really loathe mobile phone companies.

Which, given the ubiquitous nature of the mobile phone and mobile phone technology, is pretty much akin to announcing that I loathe modern day life itself.

I wrote a couple of weeks ago about my departure from Vodafone when they essentially cut me off without a by-your-leave or thank-you because I hadn’t deigned to make any chargeable calls within a strangely random 3 month period. This despite my original purchase of a £90 phone precisely so I could go onto their  ”pay as you go” service plan which, to my mind, means it’s entirely up to me whether I make any calls or not. Stuff what is says in the small print.

Due to Vodafone’s subsequent offhand treatment of my plight I decided to take my custom elsewhere. I won’t say “valued custom” because, if I’m honest, no one is going to make a million quid out of me if I only make one call every 6 months but that’s not the point. I’m an occasionally paying customer and no business in its right mind should turn down the opportunity to make even a little bit of dosh.

The question was where. Vodafone was the only devil I’d known for the last decade; how did I choose amongst the others?

The recommendation came back: GiffGaff.

It looked promising.

Someone even gave me a GiffGaff SIM card. All I needed to do was activate it online, choose my payment plan and away I could go to not make as many calls as I wanted.

Only it’s been an epic fail.

GiffGaff won’t accept any of my credit cards. Payment is refused every time (I have made 9 attempts to date). There is money in my account. Everything seems hunky-dory at the big banking end. There is no reason for the refusal.

I have left messages online for the gaffers at GiffGaff (ironically there isn’t a phone number to call them on) but their electronic response has been hugely disappointing: “unresolved”.

That was it. That was their response. Unresolved. Well, I could have told them that. What I was looking for was “resolution…”

I put it to you that after 9 attempts to give someone my money and have it thrown back into my face I am within my rights – if not my sanity – to give them the finger.

GiffGaff you have fallen at the first hurdle. Goodbye.

I’m off to Tesco instead.

I’ll bet they take my money and say thank you for it with a nice (but knowingly avaricious) smile.

But that’s OK. That’s good enough for me. That does the job.

As Tesco say: every little helps.

Because at the end of the day they wisely know that it’s the little bit that doesn’t help that can and will cost you somebody’s custom.


Thursday, January 24, 2013

Use It Up And Wear It Out

I had a refreshing encounter with a plumber dude this morning.

Refreshing because (a) he was amenable to doing some work without the sharp intake of breath which normally accompanies a contractor’s commencement of laborious activity but mostly because (b) he whipped out an iPhone which quite frankly looked like it had been used to detonate a landmine.

The screen was cracked and fissured so much that activating any of the apps must have felt akin to caressing Bernard Cribbins’ whiskery jowls. There were paint spatters. There were oily skid marks. There were questionable potholes that may or may not have been caused by high impacts on the quantum scale. Of course, the allusion to Bernard Cribbins breaks down completely at this point.

It was a well used, possibly well loved, definitely not well looked after device.

And that pleased me.

It pleased me because the thought occurred that too often these days we lavish such love and status onto our electronic gadgetry that the merest hairline scratch on a touchscreen, the merest infinitesimal microdot of grit under a plasticoating and we have to head straight out to the vendor to buy a new one. A brand new one because the old one has now been sullied and besmirched. Part of the joy of having it and showing it off is showing it off in prime brand spanking new condition. The tiniest chip will render it second-rate and give it the appearance of being second-hand and, worse still, make it appear as if the device is nose-diving already off the cliff of contemporality and pitching itself useless-face first into the pit of obsolescence.

It was plain that what mattered to the plumber chappy was not the appearance of the device and, therefore not the status the device could confer onto him... but that the device still worked. It was functional. The touchscreen still worked. He could make still calls. Access his apps. Troll on Twitter. Download dodgy films from the internet.

In his own small way he was doing his bit for the environment (if not for the economy). He was, if not mending and making do, then at the very least just making do.

And this to me seems a good way to go. How many of us as we pass through life cast sneering glances and sneerier comments towards battered vehicles we see out and about on the roads? Battered computers being used? Battered bags carried around? Battered clothes being worn?

If they still work and are fit for purpose we should use them. They’ve gobbled up God knows how many of Earth’s resources just by being made. Let’s get our money’s worth before we buy yet more gadgetry and add to the resource debt that is currently mounting up against us.

Let’s use things up and wear them out. It is the highest honour we can afford anything that we create. To use a tool until it cannot be used anymore.

To this end then, despite the holes in the back of my underpants I am going to continue to wash and wear them. The front bit is fine. The hammock effect is uncompromised. I’m going to maintain their functional status for the long haul.

We shall go on together until the end. Or at least until my dangly bits go into freefall.

And I defy any of you to tell me I’m wrong.

Monday, December 03, 2012

Waiting For The Bailiffs

It’s the knock at the door we all fear.

That and the Jehovah Witnesses.

The three men in three quarter-length coats and porkpie hats come to help themselves to whatever they fancy of your stuff with the government’s full permission in recompense for an unpaid debt.

My wife and I have received 2 warning letters now. The last one was a red one. Unpaid traffic fines. Just under £500. What’s that in Guy Ritchie-speak? A monkey? 5 ton? Whatever, if they gain access to the house that’s the TV and X-Box gone. Or maybe they’ll be kind and just take our sofa?

I live in fear for my Lego collection. They can take my kids but my mid eighties classic space collection is definitely off limits.

I wouldn’t mind but the debt isn’t even ours.

A previous occupant of our house – please bear in mind that my wife have been living here since 2003 and have a mortgage and everything – has been running up some mid-range debtage and not updating her address with the creditors involved. Normally when we receive post for this ex-inhabitant I sling it back into the post with “return to sender (address unknown, no such number, no such zone)” scrawled all over it. Occasionally, when a particular company has been particularly persistent, I have opened the mail, read it and written a reply along the lines of: “Carrie doesn’t live here anymore, Carrie used to room on the second floor, I’m sorry but she left no forwarding address that is known to me...” but best of luck tracking down the dirty little welcher anyway.

We haven’t received anything for “our Carrie” for a while now. Until a letter last week from a company that shall remain nameless chasing down £450+ in unpaid traffic fines, that is. We had 2 weeks to cough up or the bailiffs would have leave to unburden my household of some choice goods and chattels to the aforesaid value aforementioned – they kindly pointed out that we didn’t need to be present for due process to take its course. A polite threat if ever I read one.

I rang them up. Annoyingly the automated message-bot tried its best to chicane me to its automated payment department and I had to cling on for dear life just to speak to a flesh and (cold) blood operator. “Oh yes,” they intoned, “You’re ringing about debt reference blah blah blah, aren’t you? Is that correct?”

I told them it was half correct. And then pointed out that their debtee was unknown to me and hadn’t lived in my house since 2002 at the earliest as my wife, two kids and mortgage lender would gladly testify if given the opportunity. The operator then deferred to a higher authority and I suffered piped Christmas tunes until she returned, suddenly a little warmer, a little more humane, and explained that her supervisor had given her permission to insert more up-to-date address details on this particular account and we wouldn’t now be bothered again; we could ignore the letter and put it all behind us. How kind.

Except it all left me mystified. They plainly had Carrie’s new address elsewhere in their company; they certainly didn’t ask me for it (I don’t have it anyway; besides which Carrie made me promise not to squeal) so why didn’t they just update their records as a matter of course in the first place? Why chase me for Carrie’s debt, eh? How does that work as an effective business plan?

Hmm.

And then I received the second letter from them – the red one – on Saturday.

The bailiff’s will be donning their lippy and their sling-backs and gearing up for a home visit unless the money is paid ASAP blah-de-blah-de-blah.

So you see, all this being the case it makes me think that, despite phone-lady’s warm assurances, the bailiffs are still coming. It makes me think they think I am actually Carrie - only I’ve had a sex change op in the interim and I’m trying to pull the wool over their eyes with some sick tale of fake domesticity.

Wife and two kids? Yeah right. Mortgage? A bloody fairy story.

They’re coming for my PlayStation! They’re coming for my set-top box with series 2 of Fresh Meat indelibly ensconced within its electronic innards! They’re coming for my wife’s Kindle Fire HD still unopened in the box (it’s OK, she already knows, it’s not a surprise).

Well, they’re not touching anything of mine! Not without a fight.

I’m defending my kid’s (and my) Christmas presents here! If I have to ventilate the lot of them then that’s precisely what I’ll do. And if a few Jehovah’s Witnesses get taken down in the confusion, well, just consider it a seasonal bonus from me to you.

A Christmas gratuity.

A yuletide freebie.

Totally debt free...

Tuesday, June 19, 2012

Too Little And Too Much

I am out of love with technology this morning.

This morning the internet isn’t doing it for me and, if I’m honest, it’s been getting on my tits for the last week or so.

First up is Disqus. This is the technology that is working “too little”.

I’m Disqusted with it. I know some of you use it. I know some of you praise it to high heaven. Some of you are even honest and say that it’s just OK. Whenever I encounter it I have worked out that I have a mere 1 in 4 chance of it (a) letting me actually letting log into it and (b) after that actually letting me leave a comment. On some blogs it handshakes with me without a problem. On others it seems intent on giving me the two fingered salute and spitting all over whatever words of wisdom I am trying to impart. Those of you who haven’t heard from me for a post or two (Nota Bene and Wanderlust), I am afraid Disqus says my name is not on the list and I cannot come in. I’m not wearing the right jacket or shoes and I’m not wearing a tie. I have tried. Honestly. I’ve tried signing in via different applications and tried leaving it to work its magic for hours. I get a nice graphic of three cogs spinning around but it just hangs endlessly like a highwayman at Tyburn. I have tried banging my head against my computer screen but that just warps my vision.

As for the technology that is doing “too much”. That is hotmail.

When I log into hotmail I just want to nip in quickly, check for any new messages and then log straight back out again. I don’t want a hug or a snog. I don’t want to indulge in frottage or dry humping. I don’t want a date or a full on marriage with kids, a dog and an affair with the butcher’s wife down the road.

So why the hell do you insist on continuously asking me for my telephone number?

This is a piece of deeply personal information. Surely the whole point of a hotmail account is some level of anonymity? A hotmail email address if perfect for shopping at sites you don’t trust 100% and for on-line surveys where you want to leave information but nothing that MI5 can trace back to your front door. I can’t fathom why an email account provider would need my personal telephone number. Oh I know it’s supposed to be about security and password / account protection. But really! If you can’t vouchsafe the security and integrity of my email account why the hell should I trust you with my telephone number?!

Unfortunately there seems to be no way to switch off or bypass the request (except, I suspect, by acquiescing which I am not about to do). Every second log in I get taken to the “can we have your phone number” screen. I merely retype “hotmail” into the address bar of my browser and finally get taken to my account. But it is becoming annoying. Take a hint Hotmail: I am not giving you my telephone number. Not now and not ever. How dare you even ask? Next you’ll be asking me for my home address, bank account and inside leg measurement and a biometric photograph of the skin whorls on my left testicle.

The only thing I’m happy to give you is a biometric photograph of the skin whorls on my middle finger.

Swivel!

As for Disqus... hold the line, sir, I’ll be with you in just a sec...


Tuesday, May 08, 2012

Is There An App For This?

Is there an app for cack-handedness? Because I need one. Desperately.

I have come to the stark conclusion that somehow the inbuilt ergonomic design of the mobile phone is no longer pandering to my natural abilities.

It could be an old age thing but in my defence (and my kids will back me up on this) when it comes to Lego building I still retain the dexterity of a 7 year old.

But mobile phones I can no longer handle. Literally.

The buttons are too small. Or require a precision of touch that seems beyond me. And what makes it worse is that I have a work mobile as well as my own “home” mobile so the problems are doubled.

Take the automatic keypad locking facility on my work phone. Every phone has one and will employ it within seconds of the phone last registering the caress of your fingers across it’s knobbly little body.

I cannot get my phone to unlock without a deal of hassle and stress. I press a key, any key, and it tells me to press * to unlock the phone. So I do. It tells me to press * again. And again. Seems I’m not pressing it hard enough though the amount of pressure I use seems to be fine for when I’m typing out a death threat. Did I say death threat? I meant text. Three or four attempts later I have finally unlocked the phone but by now I feel like stamping on it and crushing it into oblivion. I have the shape of the * button indelibly imprinted into my finger.

It would be easier to unlock Fort Knox than to unlock my phone.

And then take the touch screen key guard on my home mobile. Oh how I thought it would be marvellously “in” to have a touch screen mobile phone. Something I could smear and flick my thumb across and have it put me in touch with the entire world.

The key guard works fine in a non-urgent situation. I slide it down and my phone becomes instantly touch sensitive. I slide it up again and it becomes as unresponsive as Katie Jordan Price wired up to an MRI scanner. Total key guard protection.

But give it an “urgent” situation. An “urgent” situation being someone calling me on my phone requiring me to operate the touch screen in order to accept the call then the key guard decides not to operate at all. It’s like the phone can’t cope with having to do two things at once. What? Employ the ring tone and enable the key guard function toggle button? No way! This is a mobile phone not a multitasking device! Back and forth I slide the key guard switch and all that happens is that the phone vibrates, continues to ring hysterically and then eventually the caller either calls off or gets diverted to my voicemail.

Major phone answering fail.

This cannot be right. This cannot be in the designer’s remit surely – to sabotage a user from using their own mobile phone in the fair pursuance of the mobile phone’s basic fundamental duties?

Does this happen to everyone or is it just a conspiracy to prevent me personally from talking to other people?

Am I really that dangerous?

Next thing you know they’ll be closing down this here blo...


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Thursday, December 08, 2011

Homing From Work

A lot of employers these days are saving money by encouraging (or ‘supporting’ as it is known in business parlance) employees to work from home. Some IT bod leaves his subterranean life denial system (otherwise known as the IT Services Office), goes round to the employee’s gaff and installs some software onto their home PC or laptop which enables them to dial into their work PC almost as if they were actually at work doing it in person. I guess a simple telephone monitoring system then enables the employer to sift official work calls from spurious demands to sex line numbers in order that they pay for bona fide work calls only.

Hey presto, your earnest young employee is now being paid to work from home but without consuming the employer’s electricity, gas, water, lighting, air, toilet facilities, canteen services or any of the other perks that an employer is wont to provide. The work gets done; the employee gets paid as usual but the employer saves a pretty bundle in consumables and fuel bills.

‘Working from home’. It’s a great lark and a wonder of the modern age.

But I feel the envelope has not been pushed out far enough.

I want to work for an employer who not only allows me to ‘work from home’ but also – more importantly – allows me to ‘home from work’.

I want to be able to sit at my workstation dressed in jimjams and even possibly wrapped up in an old blanket with a steaming mug of hot chocolate in my hand. I want to be able to spend 3 hours on internet prevarication before I actually commit myself to the task that I originally sat down in front of the computer to perform. Once this task has been completed (i.e. answering a few emails) I want to waste another few hours on Facebook and Twitter giving the entire world a blow by blow account of all the amazing things I am not actually doing.

Sat at my desk drinking cocoa. Where does the time go? Lol.

I demand daytime telly, lunchtime telly, afternoon telly and then one of those mid afternoon drama serials – Mid Somer Murders or some shit like that – something I can snooze off too. I’ll also need a steady supply of bread to make toast, accompany tinned soup and comprise the odd sandwich that I will need to nurture my delicate constitution towards the safe haven of the evening meal when I can at last relax and bask in the glory of another hard day at the office completed. Then, of course, I will want to snookem’s up in bed with a nice hot water botty placed lovingly upon my tendermost regions.

Bliss.

You may be wondering what benefit this set up will have for society? Well, the more of us that home from work the less social housing we will need. This will free up housing for those people who are unable to home from work because they don’t have a job and therefore have nowhere to live. I must point out that people who take busman’s holidays don’t really feature in my Utopia. The more of us who home from work in communal offices will use less fossil fuels en masse than we would if we were all living in separate domiciles – thus the ecology of the planet receives a much needed boost. We could also share TVs, fridges, ovens, PlayStations – again, reducing consumption of fossil fuels and the creation of CFCs. There would also be no need to drive to and from work – so further reductions in oil consumption and pollution are produced.

For the planet this entire set-up would be nothing but an out-and-out winner.

The only downside would be having no downtime at all from your employer.

*Sigh*

Bugger.

Back to the drawing board...



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Friday, June 10, 2011

Forget Orange Wednesday... This Is Technicolor Yawn Friday

Phoning in sick.

We’ve all done it. Sometimes we’ve even been genuinely ill.

Most of the time though, I bet we’ve all been swinging the lead. Pulling a fast one. Pulling a flanker. Gilding the lily. We’ve had a slight cough. A teeny-tiny headache. A bit of a sniffle. Nothing to put us on our backs. And we know this because although we don’t feel up to work we’re quite happy to stay at home, play on the Wii and surf for dodgy German web sites on the internet.

Physically we’re capable of work but we just can’t be arsed.

So we pull a sickie.

The subtle protest of the working man who is wise enough to know that his masters deserve to be given the finger occasionally. Because they pull sickies worse than anybody.

And it occurred to me today that, in this neon-lit, plastic-wrapped world of Bluetooth technology, there really ought to be an App for that.

A Ferris Bueller’s Day Off kind of app.

An app where you can ring your boss / wife / lawyer / sergeant / hairdresser / vet for the insane and explain to them that you will not be in attendance today due to [insert ailment of your choice here] and then supply them with the appropriate sound effect. Just to drive the point home and convince them of your bona fide need for a day at home on the sick.

Now if there isn’t an app like that then I am up for making one.

And this is where you guys come in. I need someone to supply the sound effects. I have provided a list of what I require below but do feel free to add your own suggestions. I always find that the more bizarre and outlandish my claims the more my boss is predisposed to swallow them as gospel. And do feel free to use props if it helps and I’d prefer the files to be mp3 if at all possible. Now, I’m running this on a first come first served basis so I suggest you get in quick before all the good ones go...

1) Whooping cough / consumption
2) Vomiting (apparently gagging on vegetable soup is a dead-ringer)
3) Diarrhea / the galloping squits (please remember to include groaning and then vast splashing noises as if someone has performed a water bomb in the local swimming pool)
4) Prolapsed sphincter (apparently ripping a cotton shirt and then screaming will plant the appropriate image into a anybody’s mind)
5) Having a baby (wouldn’t try this excuse if you are male)
6) Delivering a baby (hey, but this would work)
7) Going on a gun rampage because well, the police, they’ve got it coming, ain’t they?
8) Stigmata (maybe say “ow!” and drop the phone a lot)
9) Hysterical womb (only works if your boss is a bit Victorian)
10) Unplanned for amputation of foot with garden spade
11) Advanced stages of E.coli poisoning (more believable if you were seen eating in the staff canteen the day before)
12) Temporary insanity (you will lose points if you don’t utter the words: wibble wibble)
13) Sudden recruitment to Islamic fundamentalist group
14) Elephantiasis of the tongue
15) Sexual exhaustion (kudos if your boss buys this)
16) Impalement on the kitchen implement of your choice
17) Rabies
18) Scabies
19) Rickets
20) Cuthbert Dibble Grubb (sorry, lost my train of thought there)

Yeah. I ran out of ideas towards the end but you get the picture.

Just make them sound good folks because we’re all entitled to approximately 12 days off sick per year. Well, I am anyway. Let’s make sure we all get them!



Friday, May 27, 2011

One For Sorrow

It’s not a common occurrence for me to feel like Rolf Harris (even when I am humming-and-harring along with my wobble board) but this week I felt like I’d stepped into the old man’s Blundstone boots good and proper.

A member of the Great British public, always so ready to immerse themselves full-bodiedly into the foaming waters of sentimentality, came rushing into my workplace on Wednesday to report an injured magpie lying in the park outside. Could we ring the RSPCA because they didn’t have a phone on them?

We’re not hard-hearted psychopaths here where I work (*cough*) but even the most soft hearted philanthropist among us rolled his eyes (read that as: I rolled my eyes) because inevitably this would mean us chasing our tails with the RSPCA recorded messaged, fully automated, call centred screening device. Or, “sod off and take it to the vets” as it is known for short.

Now, I’m not having a go at the RSPCA here. They do a fab job and they’re one of the jewels in the British crown. But from past experience I know that they are always heavily subscribed and naturally have to prioritise their cases. An injured magpie was not going to take priority over Mrs Brady’s Pekingese that had somehow found itself the prize fighter in a badger baiting ring. To a lot of people – not me, I hasten to add – magpies are seen as vermin.

Personally I think they are wonderfully majestic members of the crow family and I have a soft spot for them.

Which is probably what motivated me to dismiss my initial objections and get involved with trying to rescue Albert (as I secretly christened him) in the first place.

Albert, when I went out to locate him was in a very bad way. Another magpie was pecking at his head (I’m pretty sure this was not a form of CPR) and was trying to flap his attacker way rather pathetically. In fact, I’m not even sure that Albert was aware of what he was doing – the movement could simply have been an automatic response at the motor neurone level. Poor Albert’s head was pecked clean of feathers, bloodied and I couldn’t really discern where his eyes were.

In true hospital TV drama parlance: I didn’t think he was going to make it.

Nevertheless, I put him gently in a box and a colleague persevered with the RSPCA’s telephone version of musical chairs. Eventually, when we got through, the verdict was what we’d expected. No free operatives in the area, please take Albert to the local vets.

We rang the vets. They agreed to take him, though said the RSPCA was naughty to pass the buck onto them.

Whatever. Neither I nor Albert cared. He was doing nothing more than breathing and I figured every second lost was less chance of Albert being able to find his Victoria again.

I took him straight round to the vets. The vet did actually apologize – apparently she’d given me the wrong information. Vets are meant to take wildlife; but they don’t get paid for it.

Whilst I felt sorry for the vets, I felt more sorry for Albert. I could feel his life ebbing away inside the box.

The vet had a quick look at Albert and her diagnosis was: “Oh he is poorly, isn’t he?” She then took custody, thanked me for bringing him in and said she’d “do the deed”.

From this I assumed that full CPR and an iron-lung were not on the cards for Albert. And after many dedicated years of service to his country too!

I left the vets feeling oddly flat. Kind of in limbo. I felt like I should have said goodbye. Or offered to give Albert a decent burial. A horse drawn carriage and rose petals on the roads.

Our association had been all too brief.

So.

Now I know how both Queen Victoria and Rolf Harris feel.

It’s an odd feeling. One can’t quite see what it is yet.



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Wednesday, March 02, 2011

My Bloody Valentine

Logistics is big business these days. You know: getting an item from A to B. B preferably being the address that has been stamped all over A. It is surely an indication of how advanced we have become as a society that we can send an item half way around the globe in 24 hours and deliver it to a specific postal code in the middle of nowhere. Talk about precision bombing of the friendly sort.

So. Logistics then. It’s an amazing concept. A global concept.

And we’ve all heard of a few of these companies that specialize in logistics. FedEx. DHL. Erm... and some others.

We are all dependent on them at some point. We are all pinpoints in the vast logistical web that is the human race; part of the logistics network in a mostly passive sense.

We wait for these guys to find us and render unto us that which someone else has deigned to make ours.

Things like Valentine’s Day presents.

My wife bought me one of those this year – as she does every year.

I have yet to receive it. It has yet (at the time of writing) to be delivered. Because the logistics people can’t seem to get their heads around the simple logic of reading an address label and assigning the package to a correct delivery route or even – and this makes me gasp – finding the right package with the right name and address on it.

I do not yet know what my Valentine’s present is. Only that my wife is as cheesed off as I am that we are still waiting for it to arrive. She has, bless her, bought me a second extra present to keep me going in the interim so you could argue I have benefitted from this balls up. But that isn’t the point, is it?

The first attempt to deliver the package was a non starter. DHL subcontracted the delivery to a local logistics company who, ironically, were located a mere mile away from my house. If I’d known this at the time I could have walked round to the depot. I wish I had. They’ve “lost” the package. Not that they’re admitting to this, mind. It has been “loaded onto one of their vans for delivery”. This status was apparently flagged up on the 16th February. So, I can only assume the driver is coming to my house via The Maldives and will arrive as soon as he can get someone to haul his van off the coral reef.

My wife rang and notified the vendor who were as cheesed off as we were. They sent out a second version of the item express delivery. This time DHL would deliver it themselves personally.

They didn’t. They called when my wife and I were both at work (surely a common occurrence these days), didn’t try the neighbours who were all in and took the parcel all the way back to their depot in Sutton effing Coldfield which is miles away from my house. It is not a part of the world either of us are familiar with so we did not fancy having to drive all that way, with the kids in tow, after a hard day at work. Could we come at the weekend? No. They are closed Saturday and Sunday. So if you are working parents you are pretty well stuffed.

We opted to have the package delivered to my place of work. I had to email them to do this – or so the automated telephone message informed me. I did so. I gave them every piece of information that a true logistics-head could want. Things like my name and my work address; the delivery code of the item, the original address, the service route, my mobile phone number, etc. Everything.

Yesterday DHL delivered the wrong package to my place of work. A package not addressed to me, with not my name on it and looking nothing like the package my wife had bought for me. Gregory Beavis if you’re reading this... I apologize for the delay of the delivery of your own package. It is currently in my possession.

Cue tightly voiced phone call to DHL (once I’d navigated the automated telephone firewall and actually got to speak to a living breathing half-thinking human being). Cue many apologies.

They could see straight away what they had done wrong. They had delivered the wrong package. They had not delivered the right one. This from a logistics company whose whole raison d’être is to deliver packages to the addresses printed on them.

Apparently they’re going to call again today and we are going to swap packages. Kind of like a dodgy drugs deal at an international airport. Only this time, I hope, without further foul ups.

I am not holding my breath.

I guess the moral of the story is this: if you want to guarantee that something is delivered to some specific person in some specific place you’d better bloody well start walking now and deliver it yourself.

Trust me; it’s the only logical thing to do.



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Monday, January 10, 2011

Hiccups And Bile

A ragbag post this as due to a poor night’s sleep (due to a bad stomach) my brain feels like it’s been given the full works by Colonel Sanders.

I arrived at work this morning and realized that I wasn’t as popular as I once thought I was the moment that someone else got the “mwah mwah dahling” hug and air-kiss treatment while my greeting was very much an afterthought. An “oh hello there I didn’t see you beavering away beneath that rock and now that we’ve made eye contact I’d better acknowledge you just to maintain appearances” sort of look.

I responded with an Inspector Zen-like look of subtlety and European enigma but I suspect I merely looked like I was fighting to keep an unhealthy amount of flatulence safely contained within my gut.

Which funnily enough, I was. It was something I ate. A homemade chicken and bacon pie last night. I’m fine with chicken. I’m fine with bacon. I’m fine with pie. But for some reason, now that I have clocked over 40 years on the ol’ age-o-metre, I find that my stomach is starting to rebel against some really bizarre and nominally innocuous food stuffs. I mean what could be less offensive than chicken and bacon? (I, of course, address this question to all non-vegetarians in the audience – thank you for coming; do try the veal.) I’ve eaten both for years but suddenly, over the last 12 months, my colon has decided that as a combo the 2 taken together are poison. My guts swell up and produce gas which my body refuses to let go off and I am in pain as a consequence.

My wife, when I tell her of this, looks at me with eyes that speak volumes of the years and years of IBS she has suffered and I can hear the words “now you know it feels like” sung by invisible angelic voices over my right shoulder. The guy over my left is pulling his pants down and farting.

I suspect I may be clinically insane at this point in my blog.

And then to top it all I seem to have been embroiled against my will in a row with another work colleague from another department for reasons I can’t go into here but suffice it to say I am innocent of all wrong doing (apart from nicking a biro from the stationery cupboard once a number of years ago). Sadly I am being held responsible for things I have no responsibility for and this person is refusing to take my calls, emails and offers of free pens.

I am not someone who co-exists with ill feeling at all well but have done all I can to clarify my position so I am content to let the hurricane exhaust itself on the beach before I venture out to sea again with that particular sailor. No jokes about Seaman Staines please.

And lastly, whilst examining my blogging stats in the way one examines one’s navel, I noticed that one of the search terms that has driven traffic to my blog over recent weeks has been “hiccups and bile”.

How very apt.

Monday is it? Time for some Boomtown Rats, I reckon. Ta ta.



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Tuesday, September 28, 2010

Sacrificial Virgin

There’s nothing like a tight sexy box, I always say, and after much umming and ahing the wife and I have finally acquired one for the use of the entire family.

Having been a cable TV subscriber for the best part of 10 years I was, I admit, reticent about the benefits of a set-top box but finally the law of economics won out. We need to make some savings and paying out for a huge cable TV package that features hundreds of TV channels we don’t actually watch seemed idiotic. My quality of life is not going to suffer for being without Bid-Up TV, Price War TV, Television X and Hot Grannies From Grimsby. That last one is made up by the way. Though I do, I admit, wince at losing all the history channels – my wife knows I am rather partial to an odd evening of “Hitler P0rn” as she calls it.

The set-top box we’ve gone for accesses all the channels we watch regularly and features a hard drive that can record 2 programmes simultaneously or record one programme while you are watching another. For someone who was still operating a front loading VCR last week that is technological progress indeed. Of course it now means the wife and I are experiencing recording lust and have already recorded a whole heap of programmes that normally we’d have been happy to let pass us by in the vain belief that we will one day find the time to watch them. There’s already 2 episodes of The Rob Brydon Show on the hard drive that we still haven’t decided to watch. Not sure whether this is good taste or bad taste.

Anyway, now that we’ve got a new, smooth, glamorously tactile box (alas, no Brazilian) we no longer need to retain the scabby, saggy box that Virgin Media supplied us with many moons ago (and that now smells of wee). So I rang Richard Branson to inform him of this and one of his customer facing minions at first accepted my decision to ditch their TV package but then inevitably went into hard sell mode pointing out that the TV package I currently subscribe to means I get an £18 reduction on my Virgin Media phone bill (eh? First I’d heard of it!) and that if I wanted to just reduce my TV package to the “small size” I could retain a £5 reduction on my phone bill.

But I don’t need the cable TV service at all, I pointed out. I’ve disconnected it. I very patiently explained this to him twice before – sounding personally insulted and aggrieved – he finally agreed to acquiesce to my wishes though he truculently pointed out that when I made telephone calls from my Virgin Media phone line in future they will now increase the amount of my monthly bill by the cost of the call.

Really? Is that how it works? I never knew.

So now I have to ring a different number to book in the disposal engineer (my name for him) because, or course, the guy I spoke to can do everything but that for me apparently though hopefully the call won’t cost me money which will go onto my monthly phone bill. Heaven forbid.

So our old box’s days are numbered. I do, I admit, feel slightly dishonorable. Like I am betraying an old friend. Casting her out into the cold or if not into the cold then at least into the caverns of a vast Virgin warehouse full of old chapped boxes that nobody wants to finger anymore or indeed ever. I am plainly a heartless cad.

But all is not lost. Perusing the instruction manual that came with our new non-virgin box, it seems our new purring playmate can get the Yesterday channel. I can access Hitler p0rn after all!

Cool.

Well in that case: Virgin smirgin. Auf wiedersehen pet and guten tag Adolf!


Monday, September 20, 2010

Keeley, Why Didn’t You Call?

A week on and I’m still rather tearful.

My mobile phone has an unsightly crack in its display from where I threw it into the bin in disgust.

All bloody day I waited, checking the signal reception just in case I was in a communications blackspot or Vodafone’s spy satellite had been nuked by the Russians. But no. All was fine. The technology was functioning as it should. Like a well oiled machine in fact.

And talking of oil, I was oiled up too. Oiled up and waiting.

Was that the problem Keeley? Would you have preferred me dried and talced as opposed to oiled up like a centurion in a Roman bath house?

Well, you could have rung and told me. I’m amenable. I’d’ve bent over backwards for you (I’ve got the harness and everything).

But no.

You were in Leamington Spa last Monday and didn’t call me. Not once. I don’t dare show my face in Pizza Hut again after the fuss I made. She’ll be here I said. Any minute. You just keep that All You Can Eat For £6.59 Buffet open.

But 3 hours later they had to close and the only thing that had caressed my lips was a breadstick.

I don’t want to hear about shooting schedules; about how you were only here to film the external shots for the new up and coming remake of Upstairs Downstairs.

All I know is I’ve sung your praises on this here blog for the last 3 years and I thought we had an understanding.

I’m cut to the quick, Keeley. I’m now on an uneven keel and feel like I’ve been keel-hauled and not in a good way either.

Next time you want a pizza you’re on your own, baby. We’re done.

P.S. I’m free next Wednesday. I’m very forgiving. Just call me (I’m still on the same number; your lawyer probably has a record of it).


Saturday, May 29, 2010

Hello? Is That The Marines?

So. My new mobile phone. The shiny new Nokia 5230. It has GPS. It comes fitted as standard. It wasn’t a selling point (or rather a buying point) for me but I feel kind of chuffed to have it.

Even though I can’t ever see me seriously having to use it.

I mean, in over 40 years of existence on this earth I have never ever got myself so lost that I needed a satellite to give me some idea of where I was. I don’t as a rule allow myself to be parachuted into the heart of the Hindu Kush for example. Or take rogue camel rides into the Kalahari.

I might occasionally take a wrong turning on a B road but that’s about it.

But the GPS is kind of nice to have. It’s kind of cool. It’s a new toy with which I can play. And I have played with it. I launched it the other night and waited. Waited for the US satellite several miles up above me to triangulate my position (on the sofa, in my living room, watching The One Show) and report back via a little red dot on a map where the hell it thought I was

It got pretty close. My town, My street. But not my house number. No. It placed me in next door’s living room on their beer can strewn couch (they’re students). Or possibly in the upstairs bathroom. I’m sure all this was news to my wife but possibly explains why I was so incommunicative.

And it got me thinking. See, if I was ever taken hostage in my own house by terrorists (look, it could happen, OK?), held at gun / knife point and my house booby trapped, the phone lines cut, internet access blocked and my ability to hail my next-door neighbour over the garden fence neutralized... my only chance of raising the alarm might be my mobile phone. Quite how I’d operate the touch screen with any degree of accuracy with my hands handcuffed behind my back (steady, ladies) is something I haven’t yet worked out... but there I’d be, smugly silent while the US satellite above me slowly sought me out. Beep-beep. Locked on target. On a military computer monitor in the back of an armoured truck at the top of the street thermal imaging suddenly colourizes my home’s illegal occupants an angry red.

“There’s three, blue leader – one in the upstairs john, two downstairs with the hostage...”

“Copy. Tell the men we go in hard. Shoot to kill. Save the hostage (save the world)...”

A couple of hand signals like they do in modern war films and with a crack of boot leather on asphalt in would charge the marines (yes, yes, I know it would be the local constabulary or, if I was lucky, Warwick District’s armed response team – if they have one - don’t spoil it for me).

Crash! The front door caves in under a strike from a battering ram. The stair rods ping away as steel toe-capped commando boots hurl themselves up the stairs. Red laser gun sights strafe the downstairs living room, cutting through the haze of nicotine and cheap cannabis...

No, wait... cheap cannabis? Nicotine? Oh shit, they’ve got the...

Blam! Blam! Blam!

A couple of desultory cans of Special Brew ricochet off the walls as three dead students (looking much as they did in life) slump to the floor dribbling profusely.

Meanwhile, next door, a swarthy looking man lowers his Afghan scarf from his face to whisper intimately into my ear... “So... you think to get rescued, huh? You think to use your infidel Western technology against us? Tch. Very bad idea, my friend. Very bad. Maybe your smart-phone is not so smart, huh? Just like you...”

Click. Click.

*Sigh*

Bloody GPS, US satellites, Nokia smart-phones, etc.


Tuesday, May 25, 2010

Phonesex

The ex had given good service and I did feel slightly guilty about dumping her but it was time to move on. In her glory days there had been something ineffably satisfying about her touch. Her smoothness. The way she’d nuzzle against my ear and purr gently. I knew instinctively how to press her buttons.

But she’d lost her shine quickly. Begun to look dated, dull and slow. Times had changed. I had changed. But she just couldn’t keep up. We spoke about a facelift – we shouldn’t have; it only got her hopes up. The truth was, down at the fundamental level, she could no longer give me what I needed. It wasn’t her; it was me. I had moved on. My aspirations had changed. I wanted more than she could give.

Initially work sorted me out with a little something on the side. A model that they’d pay for. One of the perks of the job. She wouldn’t ever really be mine but I could use her during work hours. For “work” business. And I have. I’ve used her good and proper. I have availed myself of every one of her amazing services. She’s sleek and fast. And she’s slim – God; she’s so slim – and she warms herself so lightly in my hand when I hold her.

But this new mistress only highlighted even more how much my old girl wasn’t up to it. How far she’d fallen from the top of her game. But I kept hold of her. For old time’s sake. For home stuff; for personal stuff. We were still officially “an item”.

But it couldn’t last. We couldn’t go on. It got to the point where a parting of the ways was inevitable. The new model was shaming her into dysfunctionality. She’d breakdown on me when I needed her the most. Throw moodies. Dirty protests. Her little face that used to light up at my merest touch now refused to acknowledge me altogether.

With my new mistress practically living in my pocket I just couldn’t justify going all out for a top of the range full-on replacement. I’m not made of money and two high maintenance babes would be beyond my meagre means.

So I went for the cheap option. A Nokia 2330. Only £30. Calls and text. Internet as well but the display is £30’s worth of cheap and nasty. The phone’s clunky. I took the memory, the SIM card, the very soul of my old lady and stuck her into the body of this new one. It felt like bad voodoo. She awoke to find herself in a body that was new but somehow not as good as the original one she’d had in her prime.


It was the ultimate betrayal.

My new mistress laughed cruelly into the vastness of her onboard MP3 memory and I knew – felt for the first time – that I’d truly done my old girl wrong.

How could I have been so callous? So uncaring? Didn’t over 100 numbers stored on her old battered SIM card speak of a relationship that was worth saving?

So I’m looking at the £30 body. The bland shell that houses the life of my beloved. And I’m thinking if I can transplant her soul once I can do it again. Make a deal with the devil or with God or whoever and transplant her into a body that will allow her to run, to skip and to pole-dance for me once again. Just like the good old days. In short, why not flog the “old” new body on eBay and then supplement this remuneration with a little more dosh and insert my sweetheart into the mobile phone equivalent of a Bugatti? The new Nokia 5230 for instance? I mean just look at the body on it...


My fingers are tingling just at the thought of those keys... that smooth purple back. The option to slip an SD card in and out of her whenever I feel like it. And best of all a touch screen that I can caress and manipulate! That I can finger gently. This could be a new honeymoon period for us both. A reaffirmation of our vows. My girl will be young and firm again. Eager and responsive to my touch...

And as for my mistress... well... She fits snugly into my back pocket. There’s no need for her to see anything. No need for her to know.

I won’t tell her if you don’t.

Although... thinking about it... maybe they’d be up for a little call sharing? Conference calls...? A little blu-tooth connectivity?

Ooh!

Excuse me, folks, I have to go. My mobile phones are ringing.


Monday, August 10, 2009

The Troublefone

It has been a black weekend with the telephone.

Normally it sits – not exactly loved but tolerated – on a shelf in the corner of the room and disturbs us but rarely. A polite ring every Friday evening from my mother to stay in touch. The odd call from work that may elicit a sigh or two. On occasion, when the phone is being a very naughty boy, it allows call centres to sneak through and sully my family quality time. On such occasions it gets a curled lip as its reward and its receiver banged down unceremoniously into its cradle.

Bad phone. BAD phone!

This weekend though it became a true delinquent. I’ve lost count of how many times it rang and always, always, always with crap news:

My granddad had a mini collapse on Friday and has ended up in hospital with diarrhea...

A false fire alarm activation early Sunday morning saw me stuck at work from 02.30 am to 07.30 am...

We were then plagued by endless phone calls after these events from people chasing their own tails for "more up-to-date information..."

A seemingly endless klaxon of ringing.

So not a lot of sleep was had over the weekend.

I returned home Sunday morning like a zombie, in time for breakfast and to find the kids were already up and bouncing off the walls.

Trying to catch up on sleep was a joke.

Every time I tried to chill and get my head down the phone would go yet again with more updates about my granddad or work colleagues enquiring about the fire alarms.

The phone seemed to sense just when my eyes were closing and my head beginning to nod...

Ring! Ring!

Ring! Ring!

Aaaargh!

Anyway my granddad is stable and relatively OK. That’s the most important thing. He’s having various tests done this morning but is quite chatty and has some of his old feistiness back.

Which is more than can be said for me.

I feel like a wet rag tossed into an inanimate pool of pre-primordial soup. It’s not a good look.

*Sigh*

Anybody want to buy a telephone?

One careful owner. Shotgun pellets come imbedded as standard.


Monday, June 29, 2009

Gordon, Will You Stop Calling Me At Home?

You’d think Gordon Brown, our glorious PM, would have better things to do than to keep calling me all the time, especially when all he’s selling (by the sounds of it) is dodgy debt management facilities. But no, morning noon and night I’m plagued by his unwanted and unasked for telephone calls. I can guarantee that as soon as we get Tom down for a sleep or a midday nap the sodding phone will ring and the recorded message will kick in once more.

Recorded message? Yes...

See, Gordon isn’t actually calling live.

And, if I’m honest, it isn’t actually Gordon.

But the posh voice on the other end of the line is very keen to let me know that he’s calling from a “Government backed” debt management company, so Gordon Brown is definitely in the loop somewhere.

(Government backed? Makes me think of coups in other countries for some reason... hey ho...)

The annoying thing is if you hang up they just call back the next day. If you dial 9 as requested to be removed from their call-list you just know your telephone number has now been confirmed as “live” and other cold callers will start snaking their way through your communications defences. And dialing 1471 (caller ID) only presents you with the galling announcement that the originating number has been withheld.

So they get hold of my number to harass me but withhold their own number so I can’t trace them to complain?! Gits!

In the end I’ve had no choice but to bite the bullet and dial 9. So far so good. Nobody else has rung but it’s another black mark in Gordon’s copy book to my thinking.

All I need now is to find out that I’ve been charged for the bloody calls. I imagine it’s a great way to generate revenue.

Or maybe Gordon is paying for them himself on his expense account?

Now that, folks, is real debt management.


Monday, December 08, 2008

Hello I’m A Recorded Message

We’ve all received these calls.

They usually ring at the weekend, mostly at meal times or when you are feeling stressed (how do they know?), trying to juggle preparing a meal for the kids, finalizing household paperwork and doing the hoovering – and I have never yet stayed on the line long enough to hear what they are actually offering me or what I have supposedly “won”.

Even before you hear the voice you can tell that it’s a recorded message. I’m not sure what it is – a slight buzz of white noise, a breeze of tinny static, the complete absence of real 3D background atmosphere... and then that first formal “hello” pierces the unreal silence. Devoid of all emotion – no warmth, no enthusiasm – all the personality of a 1980’s chess computer.

You just know that the poor sap paid to record the message was forced to do so in a darkened room. Cut off from all human contact, not even a copy of Heat magazine to keep him company and remind him that he was part of the human race, he forgot that he was flesh and blood, that he had a heart. And he was forced to say the words over and over again until he was word perfect. Over and over again until the words lost their meaning and became abstract sounds. A series of yowls and glottal stops. Dark noise.

Which is why I find such calls not just annoying but also deeply insulting.

They can’t even be bothered to pay for a real human being to talk to me – to interact with me. To sit there politely while I tell them to eff off because I don’t want to change my mobile phone or buy some central heating or even install new conservatory windows into my home. Instead they let a faceless, soulless computer that has vampirically absorbed a man’s voice do the talking.

Now I don’t as a rule make a habit out of talking to machines. Well. That’s not strictly true. I do sometimes talk to my computer and very occasionally I’m even polite but, given a choice, if I have to talk to someone or something I wouldn’t choose a machine that is incapable of registering a vocal response.

You see, you can’t even tell these recorded messages to sod off with any degree of satisfaction because the machine is so beyond caring it won’t even shrug, it won’t flush brightly with embarrassment – it won’t feel hurt or ashamed at having to do such a crappy, utterly pointless job – a job that can only provoke loathing and hatred in its target recipients.

All you can do is put the phone down. You don’t even slam it. There’s no point. There’s no one there to feel the heat of your anger. You’re denied that one essential outlet.

How dare they!

At least have the decency to face the music! At least have the courage to take the verbal assault that has been aroused.

I know, I know. There are lists you can join, opt-out databases that will remove your phone number from any possibility of junk / spam infiltration but it’s a fag and why the hell should I?

One last thing: what kind of business man even thinks that cold calling people with a recorded message is going to be a successful marketing campaign anyway? I don’t know of one person that listens for longer than 3 seconds. There’s always that fear in the back of your mind that the call is a scam and you are being charged £150 a second just to listen to some nasally goon bluster his way through a shoddy, independent radio station sales script.

They cannot possibly make a single sale or a single penny.

What is the point?

If such a business man is out there reading this then the old adage definitely holds true:

Don’t call me. I’ll call you...

“Hello. This is a recorded message. You are most definitely being charged for this call.“